Healthcare · Prior Authorization

Prior auth paperwork that moves at your pace.

Prior authorization delays care and burdens clinical staff. The root problem: translating clinical notes into each payer's unique form, collecting missing information, and resubmitting after denials. Docuplete lets you map any prior auth form to a structured intake — so staff fill once and the form auto-populates.

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The problem

Why prior auth creates administrative burden.

Every payer has a different form

Aetna, UnitedHealth, BCBS, Cigna — each has its own PA form with different fields and different clinical criteria requirements.

Clinical information is scattered

Diagnosis codes, procedure codes, clinical justification, and supporting criteria live across the patient chart, not in one place.

Missing information triggers denials

Incomplete submissions are the leading cause of initial prior auth denials, requiring resubmission and further delay.

No structured submission record

Without a structured record of what was submitted to which payer and when, tracking pending authorizations is manual.

How it works

Map payer forms once. Fill structured intake every time.

Upload the payer's prior authorization form

Upload each payer's PA form to Docuplete. Map the clinical and administrative fields to a structured intake interview.

Clinical staff fill the guided interview

Staff fill structured questions about diagnosis, procedure, and clinical criteria — instead of interpreting form field labels.

Form auto-populates from answers

Every field on the payer form populates from the structured interview answers — no manual transfer, no transcription errors.

Download and submit

Download the completed, signed PA form ready for submission to the payer by fax, portal, or provider relations.

What it captures

The clinical and administrative information payers require.

Patient name, DOB, and insurance IDTreating provider name and NPIPractice name, address, phone, faxPrimary diagnosis (ICD-10)Procedure requested (CPT/HCPCS)Requested service datesPlace of serviceClinical justification narrativeSupporting clinical criteria metPrevious treatment triedUrgency (routine / urgent / emergent)Attestation signature

Streamline your prior authorization workflow.

Upload your payer forms once. Every PA request is a structured, complete submission.