Insurance · Claims Intake
Incomplete first notices of loss slow claims processing and frustrate policyholders who are already in a stressful situation. Docuplete guides policyholders through a structured claims interview — capturing incident details, policy information, and contact preferences — so your claims team receives a complete, accurate intake packet without a follow-up call.
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Open the sandbox, answer a few questions, and watch the PDF auto-fill. No sign-up, no credit card required.
Open live sandboxThe problem
Policyholders calling during stressful moments forget to mention relevant facts — other parties, witness information, prior damage — that adjusters need immediately.
Every call to gather missing details adds days to the claims timeline and creates additional policyholder friction.
Handwritten call notes are not a reliable first notice of loss — they vary by adjuster and are difficult to audit.
Transcribing call notes into the claims system takes adjuster time that should be spent investigating and settling claims.
How it works
Upload the FNOL or initial claims intake form your agency or carrier uses. Any PDF format.
Each field — incident date, location, description — maps to a plain-language question policyholders can answer without claims expertise.
Immediately after a claim is reported, send the policyholder a link via email or SMS. They complete the guided form at their own pace.
Download the pre-filled FNOL with all required fields, the policyholder's e-signature, and a timestamped audit trail. No follow-up call needed.
What it captures
Complete intake packets from every policyholder — no follow-up calls, no missing information.
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