Feature

ProDeveloperEnterprise

Custom branding on client interviews.

Replace Docuplete's default look with your own logo and brand colors. Clients see a polished, branded experience that looks like it belongs to your firm — not a third-party tool.

Before & after

What changes when you enable custom branding.

Without custom branding

Clients see Docuplete's default interface

  • Docuplete logo in the interview header
  • Generic blue button color (#1B4FD8)
  • Email notifications sent from a Docuplete address with Docuplete branding
  • The URL shows docuplete.app in the browser bar
  • Clients may not immediately recognise the form as coming from your firm
With custom branding

Clients see your firm's identity throughout

  • Your firm's logo in the interview header
  • Your brand's primary color on buttons and accents
  • Email notifications carry your logo and firm name
  • Enterprise: interview served from your own domain (e.g. docs.yourfirm.com)
  • Clients experience a seamless, professional branded flow from link to signed PDF

How it works

What you get with this feature.

Plan comparison

Branding options by plan.

Custom branding is available on Pro and above. Enterprise adds a fully custom interview domain.

Branding feature Starter Pro ($249/mo) Developer Enterprise
Your logo on interview
Custom brand colors
Branded email notifications
Applied account-wide (all packages)
Custom domain (e.g. docs.yourfirm.com)
Headless embed (full UI control)

Details

Everything to know.

Logo and colors

Upload your logo and set your brand colors in Docuplete settings. These are applied to the client-facing interview pages and email notifications automatically.

Professional client experience

Clients interact with an interview that looks like part of your product — not a generic third-party form. This increases completion rates and client confidence.

Applied account-wide

Custom branding applies to all document packages and sessions from your account. You don't need to configure it per package.

Custom domain (Enterprise)

Enterprise plans can go further: serve client interviews from your own domain entirely — for example, documents.yourfirm.com — removing any visible Docuplete branding from the URL.

Branded email notifications

Client email notifications (session links, reminders, completion confirmations) also carry your brand — keeping the entire client experience consistent.

Headless mode as alternative

Developer plans can use headless interview mode to embed the interview inside their own application — for complete UI control beyond branding customization.

Industry examples

How firms use branded interviews.

A few real-world examples of what custom branding means for firms in regulated industries.

Law firm: client onboarding that feels like yours

A boutique litigation firm sends intake links to potential clients after an initial consultation. With custom branding, the interview opens with the firm's logo, uses their navy-and-gold color scheme, and sends confirmation emails from the firm's own name. Clients experience continuity — not a jarring switch to an unfamiliar third-party interface — which matters when trust is the product.

Financial advisory: RIA that embeds forms in its client portal

An RIA using a Developer plan embeds Docuplete's headless interview mode inside their existing client portal. The entire experience lives inside the portal's navigation, using the portal's own typography and layout. Clients never know Docuplete is involved — they simply see their advisor's branded portal asking for information and returning a signed document.

HR platform: enterprise white-label across 40 clients

An HR software provider uses Docuplete's Enterprise plan to serve onboarding forms to 40 employer clients, each with their own logo and color scheme, all from a single Docuplete account. Each employer's employees see their employer's branding — not the HR platform's, and not Docuplete's. The custom domain feature means the URL also matches the employer's subdomain.

Frequently asked questions

Branding questions, answered.

Where exactly does my logo appear?

Your logo appears in the header of every client-facing interview screen — the step-by-step question flow, the signature screen, and the confirmation page. It also appears in the email notifications sent to clients at session creation, reminder sends, and completion. It does not appear on the generated PDF itself (the PDF is your own document, so it contains whatever you originally designed into it).

Can I set a different logo or color for each document package?

Custom branding is applied at the account level — one logo and color scheme across all packages from your account. If you need per-package branding (for example, because you manage multiple brands or white-label for clients), the Enterprise plan's custom domain feature combined with separate Docuplete accounts is the recommended approach. Reach out to discuss multi-tenant setups.

What logo formats are supported?

Docuplete accepts PNG, JPG, and SVG logo uploads. SVG is recommended for the sharpest rendering at all screen sizes and resolutions. Logos display best when they are horizontal or square-ish — tall, narrow logos may be automatically constrained to fit the header dimensions.

Does the client's browser URL show docuplete.app even with custom branding?

On Pro and Developer plans, yes — the URL remains on docuplete.app. Only Enterprise plans can configure a custom interview domain so that the URL in the client's browser reflects your own domain entirely (for example, forms.yourcompany.com). If a fully white-labeled URL is a hard requirement, Enterprise is the correct plan.

Does custom branding affect completion rates?

Firms consistently report higher completion rates on branded interviews versus generic third-party forms. Clients are more likely to trust and complete a document flow when it visually matches the firm they hired — particularly in regulated industries like law, finance, and healthcare where a sudden switch to an unfamiliar interface can trigger hesitation. The difference is most pronounced for cold or new clients who haven't yet established strong trust with the advisor.

Your brand. Your client experience.

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